As the founder of North East Escapes, I lead our talented team in delivering exceptional holiday letting services across Northumberland. My day-to-day involves nurturing relationships with our existing property owners and meeting potential new partners who are interested in joining our portfolio. I’m hands-on in ensuring every aspect of our service meets the high standards we’re known for.
I set up North East Escapes after having held senior leadership / Director roles elsewhere in the industry. I felt that homeowners were being short-changed when it came to service and booking delivery. What sets us apart is our unwavering commitment to going above and beyond. We’re not content with simply meeting expectations – we’re driven to exceed them. This dedication to excellence isn’t just a business strategy; it’s woven into everything we do. I take particular pride in building genuine relationships with our property owners and ensuring they receive the highest level of service possible.
While I’m fortunate to work across many beautiful locations in Northumberland, my heart belongs to Tynemouth, having grown up in and around the area (and still living close by) I just love the stunning coastline and vibrant atmosphere. I also have a special fondness for Newton by the Sea. The Ship Inn there is a particular favourite – it perfectly captures the charm and character of our region.
Without hesitation, it’s Gulshan in Tynemouth. Their exceptional food and warm atmosphere make it my top recommendation for anyone looking for a memorable dining experience in the area. I’ve been taking my son here since he was in nappies!
Family time is precious to me, and there’s nothing I enjoy more than spending quality time with my wife, Michelle, my son, Max, and my daughter, Thea. I’m also a huge sports lover, with football, cricket and golf being at the top of the list! I’m a lifelong fan of Sunderland, where my son and I are season ticket holders; one of my greatest joys is sharing match days with him. Those father-son moments at the Stadium of Light are so special (sometimes – it is Sunderland after all!)
Contact via Email: steve@northeastescapes.co.uk Phone: 0191 3592406
Outside of work, my world revolves around my beautiful family—we have three amazing girls, two lovely Labradors, and around 30 chickens! We spend a lot of time exploring Northumberland, especially on long dog walks that usually include a picnic and some muddy boots. I also love cooking and gardening, and there’s nothing better than sitting in our garden with the sun shining and a glass of wine in hand. Oh—and I also run a Harry Potter shop in Alnwick, which keeps me wonderfully busy in any spare moments!
Contact me: sarah@northeastescapes.co.uk Phone: 0191 3592406
As Property Operations Manager at North East Escapes, I oversee our comprehensive cleaning and guest services teams. My role is focused on ensuring every property meets our exacting standards and that each guest’s stay is memorable for all the right reasons. I work closely with our service partners to maintain the high-quality experience our properties are known for.
At North East Escapes, our attention to detail sets us apart. From ensuring pristine cleanliness to coordinating seamless guest experiences, we take pride in maintaining exceptional standards across our portfolio. I believe it’s this commitment to quality in every aspect of our operations that makes us stand out in the holiday letting industry.
Cragside Estate in Rothbury is a place I always enjoy visiting. The way its grand house and gardens are set among Northumberland’s rugged hills, lakes, and woodlands makes it a unique spot to explore. It’s a place where history and nature come together, offering a glimpse into Lord Armstrong’s impact on the North East. Whether walking the trails or learning about the estate’s innovations, there’s always something interesting to take in.
DOOD is my favourite restaurant in the North East. I love its warm, inviting atmosphere, with exposed brick walls, cosy lighting, and a lively buzz that makes it feel both relaxed and vibrant. The Persian food is packed with rich flavours and fresh ingredients, making every dish something to look forward to. If you go there, I’d recommend the lamb cutlets.
In the evenings after work, I’m usually on the five-a-side pitch playing football, at the gym, or unwinding with a comedy show on YouTube. On my days off, I like to get outdoors, whether it’s hiking through Northumberland, bouldering with friends, or ending the day at a live comedy gig. Sundays are all about relaxing with family and enjoying a proper Sunday roast.
Contact via Email: ellis@northeastescapes.co.uk Phone: 0191 3592406
I ensure every meeting at North East Escapes starts with a proper tail wag and enthusiastic greeting. My key responsibilities include testing all dog-friendly properties for maximum comfort, inspecting local walking routes, and providing emotional support to the team during busy booking periods.
From a dog’s perspective (which is obviously the most important), it’s our genuine commitment to four-legged guests. I oversee our ‘paw-fect’ standards, by testing every dog bed, checking the quality of water bowls, and ensuring there are plenty of nearby walks for my fellow canine visitors. Plus, I make sure all human team members maintain appropriate
levels of belly rub proficiency.
I simply can’t resist any of the Northumberland beaches where I’m allowed on all year round. I like to splash in the waves and chase seagulls (who always seem to escape – I’ll get one eventually).
Any establishment that keeps treats behind the counter has my seal of approval
When I’m not busy with my professional duties, you can find me perfecting the art of the afternoon nap and practicing my “puppy eyes” technique for extra treats. I also enjoy long walks with my humans, preferably ones that end with me needing a bath – though I’ll never admit to deliberately finding muddy puddles!
Note: Mollie’s responses may have been slightly embellished by her PR team (she was too busy napping to provide direct quotes).
